Refund Policy

Return & Refund Policy

Thank you for shopping with us! To ensure a smooth experience, please review our guidelines for exchanges, refunds, and claims:

Key Policy Details

  • Timeframe: All requests for exchanges, refunds, or claims must be submitted within 7 days of delivery.

  • Exchanges: We offer exchanges exclusively if the items received do not match your original order.

  • Faulty Goods: If your items are damaged or defective, you are fully entitled to a refund or a replacement.

  • Missing Items: To process a claim for a missing order, we kindly ask that you provide a continuous unboxing video (starting from the sealed package) as proof.

How to Contact Us

If you need assistance, please reach out via email, social media, or phone. One of our dedicated agents will get back to you as soon as possible to guide you through the process.

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